Making health insurance accessible

At Maria Health, I worked on building a marketplace of insurance products tailored for both individuals and small businesses in the Philippines. The platform aimed to make health insurance accessible, easy to compare, and convenient to purchase online.

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Project Date

The Challenge

Looking for healthcare in the Philippines is often overwhelming. Individuals and small businesses struggle with unclear options and a lack of transparency. This makes comparing and choosing the right insurance products both time-consuming and discouraging.

How might we make it simple for small businesses and individuals to find the right healthcare options?
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Problem Statement

Singlife needed a simple, affordable, and scalable medical insurance product that could perform better than existing offerings and appeal to a broader segment of customers — all within a tight two-month delivery window.

Research Methods

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Design Approach

Simplifying Complex Choices

To make the decision process easier, we made sure that the most important details can be seen first such as coverage type and price. By doing so, customers could quickly compare options before diving into the details.

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Details

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The Outcome

Continued Growth

Maria Health has been steadily growing since its launch on 2016. The marketplace plays a central role in helping more people find the right insurance plans. Over time, more healthcare organizations have also partnered with Maria Health, providing more options available to both individuals and small businesses.

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Key Takeaways

UX Strategy & Research

Uncover insights through research and strategy to create experiences that truly meet user needs.

Interaction & Visual Design

I craft intuitive, visually engaging interfaces that enhance usability and brand identity.

Prototyping

I create interactive prototypes to test and refine designs before they go live.

Final Thoughts

Maria Health will always be special to me because it was the first time I took on the role of a UX Designer. Coming from a graphic design background, I was learning to think from the user’s point of view while navigating something as complex as health insurance. I’m grateful I got to work with a supportive team in turning an idea into a real product that people still use today.